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Frequently Asked Questions Page


Basic steps to buying
In order to bid or buy you need to register on eBay (do not worry - it is easy and FREE!).

Simply click here to register on eBay and complete the registration form.

Please note: You will be asked to provide a valid email address and a credit or debit card for verification purposes only (you will NOT be charged). You also need to choose a Username, which will be become your identity on eBay and a password, preferably one that you do not use on other internet sites.

Once you have completed the form you will receive a confirmation email from eBay to the email address you submitted during the registration process. Simply follow the instructions to complete your registration.

Find what you are looking for
There are two ways to find what you are looking for on our site.

Browsing: If you want to see what we have to offer, browse the categories listed on our homepage.

Searching: If you are looking for something specific, the simplest way to find it is to Search. Type keywords into the search box that best describe what you are looking for and select the appropriate category in order to further refine your search. A list of items that match your search will be displayed.

Review the item and the seller
Make sure you know what you are buying and who is selling it.

Once you find a listing that interests you, click on it to view details of the item and find out as much as you can.

Read the item description completely including information about the condition of the item (i.e. whether it is new or used), accepted payment methods, postage costs and any returns policy.

Check the Sellers reputation by clicking on the Feedback rating besides the Sellers User ID (this is a number in brackets). Read what other buyers have said about the reliability, product quality and level of service of the seller.

Place a bid or buy instantly
Once you have found the item you would like to buy, decide the maximum you are willing to pay and how you would like to buy it.

Place A Bid: Enter the highest price you are prepared to pay for the item and the eBay proxy bidding system will bid on your behalf, only as much as is needed for you to stay the highest bidder.

Buy It Now: If you see Buy It Now on a listing, you can buy the item instantly at that price stated by the seller. There is no bidding involved!

If you have never bid for an item before, then why not try it now? You can often buy items cheaper using the Bid method as opposed to the Buy It Now method.

Paying for your item
After you have won or purchased the item either contact to the seller or check the listing or email invoice to find out what the preferred payment method is and where you should send your payment. The seller will only send the item to you once they have received payment, so ensure that you pay quickly.

If the seller offers PayPal then simply click on the Pay Now button and complete the eBay Checkout process. PayPal is free for buyers, your card details are never shared with the seller and it allows you to send payment immediately, meaning the faster the seller receives payment, the faster you will receive your item!

Once the item arrives, check it thoroughly to make sure it fits the item description and has arrived in good condition. If you are pleased with your purchase, leave the Seller Feedback and encourage them to do the same for you.

Happy Shopping!

The Shop-Emporium team.

 
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